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Feedback and complaints

Feedback and Complaints

At Cabrini Outreach, we are committed to accountability and being good stewards of resources. We encourage our supporters, program participants, local communities, partners, and other internal and external stakeholders, whether in Australia or abroad, to share their feedback with us, including any complaints or concerns.

To ask a question, give feedback or make a complaint about Cabrini Outreach plus contact us via:

email:  cabrinioutreach@cabrini.com.au

Phone: +61 (03) 95081222 or 

Mail: Cabrini Outreach, 183 Wattle tree Rd, Malvern 3144:

Your question, feedback or concern are important to us and will be directed to the department most relevant to your comments. Cabrini Outreach takes all correspondence seriously and will respond as soon as possible. All complaints will be investigated and treated with due diligence.

For more information please view the following documents:

  • Cabrini Outreach Complaints Policy
  • Whistleblowing Policy

If you believe Cabrini Outreach has breached the ACFID Code of Conduct, you can lodge a complaint on the ACFID website.